Frequently Asked Questions – Your Skincare & Product Support Guide

Welcome to our FAQ page, where we’ve compiled answers to the most common questions about our natural skincare products and services. Whether you're curious about ingredients, product benefits, or how to use them effectively, you’ll find clear, helpful information to support your skincare journey.

 

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Are your products safe for sensitive skin?

Yes, our products at IPETER Skincare are thoughtfully formulated to be gentle and safe for sensitive skin. We use natural, plant-based ingredients known for their soothing and nourishing properties, such as aloe vera, calendula, and other calming botanicals. We carefully formulate and adhere to safe dermal limits of potential sensitisers and irritants naturally present in botanicals, ensuring that our formulations are both effective and gentle for even the most delicate skin.

What is the best natural skincare routine?

The best natural skincare routine, based on the IPETER 3-step approach, is designed to be minimalist yet highly effective, incorporating multitasking products that address various skin needs. Here’s how it works:

NIGHT-TIME ROUTINE:
1. Cleanse, Exfoliate, and Brighten - Grounded in Love Cleanser
• Step 1: Start your routine by deeply cleansing your skin with IPETER’s botanical powder cleanser. This multitasking product not only cleanses and detoxifies, but also gently exfoliates and brightens the skin, removing impurities and promoting a radiant complexion. (If you wear makeup, you can double cleanse by using our cleansing oil to remove makeup residue before following up with the powder cleanser.)

2. Hydrate, Tone, and Address Aging Concerns - The Peacemaker Serum
• Step 2: Follow with the hydrosol-based serum that deeply hydrates your skin using triple molecular hyaluronic acid and triple blend xylitol. It also soothes and tones with rose hydrosol and aloe vera, while resveratrol and pea peptide work to address aging concerns, leaving your skin firm and revitalised.

3. Nourish, Rejuvenate, and Repair - Psalm of Almond Oil
• Step 3: Complete your routine with IPETER’s facial oil, enriched with emerging skincare ingredients like persimmon and bakuchiol. This powerful blend nourishes, rejuvenates, and repairs the skin, enhancing its natural glow and resilience.

DAY-TIME ROUTINE: Begin with a mild cleanse using our cleansing oil to gently refresh your skin. Follow with the Peacemaker Serum to hydrate and nourish. Before heading out, apply your own sunscreen to protect your skin, then proceed with your makeup routine as usual.

Is organic skincare better for your skin?

Organic skincare can be better for your skin because it typically uses natural, plant-based ingredients that are free from synthetic chemicals, fragrances, and preservatives. These products often retain more of their beneficial nutrients and antioxidants, which can be gentler on the skin and less likely to cause irritation or allergic reactions. Additionally, organic skincare is usually produced with sustainability in mind, which can be better for both your skin and the environment.

What is the best natural product for your skin?

At IPETER, the best natural product for your skin is one that gently nourishes, using natural ingredients that have been both traditionally trusted and scientifically proven. These ingredients tap into nature’s finest compounds, carefully formulated to meet safety standards and dermal limits for optimal effectiveness.

How do I know my skin type?

Perform the following to know your skin type.

Step 1: Cleanse
Wash your face with a gentle cleanser and pat dry. Do not apply any skincare products.

Step 2: Wait & Observe (After 30–60 minutes)
Check how your skin feels:
Oily Skin: Looks shiny, especially in the T-zone (forehead, nose, chin). Feels greasy.
Dry Skin: Feels tight, rough, or flaky. May look dull.
Combination Skin: Oily in the T-zone but dry/normal on cheeks.
Normal Skin: Feels balanced—not too dry or oily.
Sensitive Skin: Feels itchy, red, or irritated easily.

What defines natural skincare?

Natural skincare is defined by products formulated with plant-based ingredients, botanical extracts, and organic oils that are minimally processed and free from synthetic chemicals, parabens, sulfates, and artificial fragrances. These products prioritise non-toxic, eco-friendly formulations that harness the natural benefits of essential oils, herbs, and antioxidants to nourish, protect, and restore the skin while minimising the risk of irritation and environmental harm.

Why do people prefer natural skincare?

People choose natural skincare products for their gentle, non-toxic formulations that work harmoniously with the skin’s natural chemistry. The best natural skincare brands use plant-based extracts and organic oils to effectively address concerns like acne, hyperpigmentation, and dryness without exposing the skin to harsh chemicals.

Additionally, Australian natural skincare products are renowned for their sustainable sourcing and use of native botanicals, offering both anti-aging benefits and soothing effects for sensitive skin. Opting for non-toxic skincare not only reduces exposure to potentially harmful ingredients like parabens and sulfates but also supports a more eco-conscious beauty routine.

Why is natural skincare more expensive than conventional skincare?

Natural skincare products are typically more expensive than conventional skincare because they use high-quality, plant-based ingredients, such as organic oils, botanical extracts, and essential oils, that are sustainably sourced and minimally processed. Unlike cheaper synthetic fillers, these natural skin products are crafted to be non-toxic, cruelty-free, and eco-friendly, often incorporating native botanicals found in nature, making them more costly to produce while delivering targeted benefits for sensitive skin, acne-prone skin, and aging skin.

Is natural skincare effective?

Yes, natural skincare can be highly effective when formulated with potent plant-based ingredients like jojoba oil, rosehip oil, and squalane, which are rich in vitamins, antioxidants, and essential fatty acids. These ingredients can effectively address common concerns such as acne, dryness, and aging without the harsh chemicals found in conventional products. The best natural skincare brands prioritise science-backed formulations that are non-toxic, cruelty-free, and suitable for sensitive skin, making them a powerful yet gentle alternative for achieving healthy, radiant skin.

How can I take care of my skin naturally?

To take care of your skin naturally, follow a simple routine using natural skincare products with plant-based ingredients like jojoba oil, rosehip oil, and aloe vera, which provide hydration, nourishment, and protection. Cleanse with a gentle, sulfate-free cleanser, exfoliate with natural scrubs or enzyme powders, and moisturise with organic oils rich in essential fatty acids. Protect your skin daily with natural mineral sunscreen, and address specific concerns like acne, dryness, or hyperpigmentation using botanical serums or herbal masks. Additionally, maintain a balanced diet, stay hydrated, and reduce stress to support overall skin health.

What is IPETER's best-selling product?

Our best-selling product is our signature facial oil serum, The Psalm of Almond Oil. This exquisite natural skincare serum is specially formulated with our in-house macerated Australian-grown persimmon in organic sweet almond oil, combined with Bakuchiol, a natural alternative to retinol. Ideal for skincare for sensitive skin, this nourishing facial oil provides multiple skin benefits, including hydration, soothing, and anti-aging properties. The gentle yet effective blend of plant oils makes it a highly favoured choice for those seeking organic skincare solutions that cater to sensitive skin.

Do you offer international shipping?

At this time, we only offer shipping within Australia. However, we are actively working on expanding our reach and hope to bring our products to other countries in the near future. Stay tuned for updates on international availability!